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In Focus

Cyber criminals stole $6 trillion in 2021 – a sum greater than the GDP of every nation with the exception of the U.S. and China. But, that’s table stakes compared to the cost to our democracy – namely confidence in our government and society – all at the hands of increasingly sophisticated and determined state sponsors.  […]

In 2019, government services not only ranked dead last on the American Customer Satisfaction Index (ACSI) – Uncle Sam beat all segments to the bottom by a full 10 percent. Surprised…I bet not.