Scott M. Shockey is an Identity Operations Division (IOD) Branch Chief for the Management Directorate’s Office of Biometric Identity Management (OBIM). OBIM, formerly the United States Visitor and Immigrant Status Indicator Technology (US-VISIT) Program, is the lead entity in the Department of Homeland Security for biometric identity management services across the Federal Government. Mr. Shockey is the lead business owner for the System Business Operations (SBO) branch and is responsible for defining and approving changes to the functional capabilities and strategic objectives of the Automated Biometric Identification System (IDENT), implementation and prioritization of competing business initiatives, providing subject matter expertise in the field of biometric identity management, and the administration of operational data quality on behalf of all system stakeholders. Mr. Shockey spent the two and a half years on assignment with Department of State International Narcotics and Law Enforcement Affairs (INL) in Mexico City as a subject matter expert to assist in the development of regional biometric programs and technologies.
Previously, Mr. Shockey functioned as the Customer Engagement Liaison between the US-VISIT program and external stakeholders such as, Customs and Border Protection (CBP), the Transportation Security Administration (TSA), the Federal Emergency Management Agency (FEMA), and the United States Coast Guard (USCG). Mr. Shockey’s duties included assisting in the comprehension of US-VISIT services, documenting and championing customer requests, managing internal and external agency relationships, and tracking customer initiatives to maximize the advancement of national security while facilitating legitimate travel.
Prior to joining US-VISIT, Mr. Shockey served as a Technical Coordinator and Implementation Manager for the CBP Office of Field Operations Passenger Systems Programs Office (PSPO). During his time at CBP, Mr. Shockey assisted with the modernization of CBP’s secondary operations, the technical implementation of the Traveler Primary Arrival Client (TPAC) for the modernization of CBP’s entry operations, and the deployment of biometric ten-print processing for primary operations. Mr. Shockey also served as a Staff Sergeant in the United States Air Force and Air Force Reserve as both an Aircraft Weapons System and Armament Technician for the F-117 Nighthawk and a Structural Maintenance Engineer for the C-5 Galaxy.
Mr. Shockey received a Bachelor of Science Degree in Management from Park University in 2013, and a Master’s Degree in Management with a concentration in Leadership in 2015 and a Master of Business Administration in 2016 from Strayer University. Mr. Shockey also became an accredited Institute of Electrical and Electronics Engineers (IEEE) Certified Biometrics Professional in 2012.