Customer experience CX-min

Four Federal government officials talked this week about how they’ve been working to implement the customer experience executive order issued by the Biden administration late last year that aims to put citizens at the center of better government service delivery.

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PMA
Federal money spending government

As Congress and the Biden administration have yet to pass a budget deal for fiscal year (FY) 2023, the White House’s Office of Management and Budget (OMB) is asking Congress to pass a $47.1 billion continuing resolution (CR) funding bill before the current fiscal year ends on September 30.

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OMB

President Joe Biden announced his intent to nominate Richard L. Revesz for administrator of the Office of Information and Regulatory Affairs (OIRA) within the Office of Management and Budget (OMB), according to a White House press release from September 2.

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OMB

The U.S. Office of Management and Budget (OMB) is seeking the public’s perspective in a  formal review of the government’s standards for collecting race and ethnicity data, according to a blog written by Chief Statistician, Karin Orvis, and released by the White House on Aug. 30.

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Electronic Records

The National Archives and Records Administration (NARA) is in talks with the Office of Management and Budget (OMB) about an extension of the December 2022 deadline for government agencies to transition fully to electronic records as directed by the M-19-21 directive issued by NARA in 2019.

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White House

Pamela Coleman is stepping down from her position as Associate Director of Performance and Personnel Management at the Office of Management and Budget (OMB), where she has played important roles in workforce and customer experience improvement policies since joining the agency in early 2021.

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telework

The Office of Management (OMB) reported solid progress for the third quarter of Fiscal Year 2022 (ended June 30) on goals for advancing the customer experience imperatives in the Biden Harris administration’s President’s Management Agenda released in November 2021.

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The Office of Management and Budget (OMB) today unveiled its latest President’s Management Agenda (PMA) quarterly updates for the period ending June 30, featuring new goal statements for Federal procurement and financial management under “Managing the Business of Government” – one of the three major PMA objectives.

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funding

Draft fiscal year 2023 spending legislation released by the House Appropriations Committee today contains $100 million of new money for the Technology Modernization Fund (TMF) – far below the $300 million asked for by President Biden earlier this year in his FY2023 budget request.

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White House
IT workers workforce technology federal employees-min
Emerging tech

Pam Coleman, Associate Director Performance & Personnel Management at the Office of Management and Budget (OMB), will keynote a May 24 event organized by the Alliance for Digital Innovation (ADI) at the National Press Club in Washington, D.C.

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White House flag at half mast

The Office of Management and Budget (OMB) has appointed Karin Orvis as the nation’s next chief statistician to oversee the administration’s many data-led policy goals. With her appointment, she permanently fills the role for the first time since 2019.

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CX Customer experience -min

The Office of Management and Budget (OMB) is forging ahead with executing President Biden’s Federal customer experience improvement executive order issued last December by framing the planned service improvements around five distinct major life events where citizens may rely more heavily on the government for help.

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White House

The Office of Management and Budget (OMB) has named Drew Myklegard acting Deputy Federal CIO while it continues to seek a permanent hire for the vacant Deputy Federal CIO position.

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The Office of Management and Budget (OMB) has formally accounted in the proposed Fiscal Year 2023 Federal budget for risks posed by climate change, and warned of potentially devastating impacts on U.S. gross domestic product along with flood risks to thousands of Federal facilities by the end of this century.

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Federal money spending government

House Government Operations Subcommittee Chairman Gerry Connolly, D-Va., said today he is preparing legislation that aims to reduce the Federal government’s ballooning improper payments rate – which amounted to at least $281 billion in fiscal year 2021 and was greatly exacerbated by fraud in connection with COVID-19 relief programs including unemployment insurance (UI) administered by states whose IT systems were overwhelmed by demand.

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federal workforce worker hired-min
Federal money spending government

Senior officials from the Office of Management and Budget (OMB) and the Government Accountability Office (GAO) told senators on March 17 that there’s still plenty of need for continuing oversight of Federal government pandemic-related spending, and offered suggestions on how to accomplish that task. 

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White House

The General Services Administration (GSA) is working with the Office of Management and Budget’s (OMB) Office of the Federal CIO to finalize the launch date of its modernized Federal IT Dashboard, which is now being targeted for a mid-March debut.

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White House

The Office of Information and Regulatory Affairs (OIRA) has a new acting administrator, as 19-year OIRA veteran Dominic Mancini will lead the office – housed within the Office of Management and Budget (OMB) – on an acting basis.

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Deputy Federal CIO Maria Roat, who is retiring from government service at the end of March, reported this week that Federal civilian agencies are making solid progress to expand beyond the pilot phase an initiative to put chat and collaboration tools in place across agencies.

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