Digital transformation allows agencies to modernize their information technology portfolios more disciplined, well-managed, and controlled. However, Federal officials said that a lack of governance and direction makes a digital transformation difficult to achieve.
When the National Cancer Institute (NCI) embarked on a digital modernization overhaul to provide highly capable services to staff, NCI’s Chief Information Officer (CIO) and Chief Technology Officer (CTO) soon realized he needed so much more to be successful.
On today’s episode of MeriTalking, MeriTalk’s Nicole Burdette sits down with Jay Boisseau, AI & HPC Technology Strategist at Dell Technologies, and Marc Hamilton, Vice President of Solutions Architecture and Engineering at NVIDIA, to explore the steps agencies are taking toward “digital first government” and what this means from a workforce, cybersecurity, and emerging technology perspective.
Over the past 20 years, government agencies have worked to shift from paper-based to digital operations. Early efforts, too often, went halfway. Agencies digitized the front end, but back-end operations largely remained the same. And on the front end, a digital customer experience was not as robust as it was in person. For example, early-stage digital government offered citizens access to forms online, which was convenient. But if someone had a question, there was no mechanism for in-person follow-up or an immediate response.
Crumbling bridges and leaky levees. Buckling roadways. Unsafe water pipes. Inadequate public transit. The list of U.S. infrastructure failings is both broad and deep. The United States is paying only about half of its necessary infrastructure bill, and the total investment gap has grown from $2.1 trillion over 10 years, to a current figure of nearly $2.59 trillion over 10 years, according to the American Society of Civil Engineers. As a result, local government leaders face staggering infrastructure requirements that local tax revenues cannot fulfill.
The vital role of digitization in the ongoing effort to meet electronic records mandates is undeniable, Federal government officials agreed on September 9 during a Digital Government Institute webinar at which they discussed their agencies’ successes and challenges in improving the process.
Earlier this year, the Government Publishing Office (GPO) undertook a massive digitization project to make every U.S. government document digitally accessible. On Sept. 9, during a Digital Government Institute webinar, Suzanne Ebanues, supervisory management analyst for Library Services and Content Management at GPO, updated attendees on the agency’s digitization efforts.
The General Services Administration (GSA) announced that its three-year partnership with the United States Department of Agriculture (USDA) helped the agency avoid more than $50 million in costs.
The Department of Labor (DoL) established a new office specifically focused on modernizing state unemployment insurance (UI) systems. The Office of Unemployment Insurance Modernization will be tasked with helping support the DoL UI modernization plan and oversee the $2 billion appropriated to the department in the American Rescue Plan, DoL announced on August 31.
The State Department’s Office of Inspector General (OIG) has found in a follow-up audit that the agency’s Bureau of Information Resource Management (IRM) has taken corrective action on one of several recommendations the OIG made in 2016 to improve IT management practices, but said the bureau still has work to do on another four recommendations.
The National Archives and Records Administration (NARA) released a 2022-2026 Strategic Plan draft to maximize digital records’ access and availability, including a top-line goal of digitizing a half billion pages of records.
The National Archives and Records Administration (NARA) is requesting information from the private sector on how it might improve the way social media data is collected and archived from previous presidential administrations, according to a request for information (RFI) posted on the SAM.gov website.
The National Highway Traffic Safety Administration (NHTSA) published a solicitation for collaboration efforts on the design, implementation, and operation of a nationwide geographic information system (GIS) data store as a means to create and adopt technical and operational requirements for a national interconnected 911 landscape.
Amid the COVID-19 pandemic, the U.S. Census Bureau successfully ramped up its use of automation, internet-driven outreach, and other emerging technology tools to conduct the decennial census, according to the Government Accountability Office (GAO).
The U.S. Air Force (USAF) wants to build on its current transformational period, catalyzed by the COVID-19 pandemic, to accelerate change and position the military to win, and the service branch’s CIO spoke on June 8 about tech strategies that the Air Force and the Defense Department are putting in place to get to that goal.
The Department of Defense (DoD) awarded a $2.5 billion 5-year blanket purchasing agreement to Dell to provide the U.S. Navy with enterprise software licenses, DoD announced June 4. The contract details that the technology company will provide user-based subscription licenses for Microsoft 365 and Microsoft Azure products.
Despite legislative requirements, many Federal websites are not accessible for people with disabilities, a report by the Information Technology and Innovation Foundation (ITIF) found. The findings present an obstacle for millions of Americans, especially as the pandemic has forced many government services online.
Over the years, many government agencies have undergone significant digital growth. But while they were “doing digital” and leveraging digital technologies to enhance their capabilities, they still primarily relied on traditional operating models.
The Department of Commerce’s Business Application Solutions (BAS) program – which aims to modernize the agency’s legacy financial systems – needs to develop a business practice reengineering plan and align its change effort processes with best practices, the agency’s Office of Inspector General (OIG) said in a management alert.
More security incidents were detected by the intruded organizations last year, a positive trend in the cybersecurity sector as cyber threat actors are increasingly exploiting the remote work setup, a 2021 trends report by Fire Eye and Mandiant – both cybersecurity firms – found.
A recent report from the U.S. Web Design System (USWDS) – which is run by the General Services Administration’s (GSA) Technology Transformation Services organization – says Federal agencies need to deliver better digital services to provide reliable, user-friendly services and build public trust in the government.
The Smithsonian Institute is looking for a new Head of Digital Transformation to develop and execute a digital transformation strategy for the institution.
The Federal Deposit Insurance Corporation’s (FDIC) Office of the Inspector General (OIG) completed a website redesign for ease of access on Dec. 3, according to a press release from FDIC OIG communications specialist Caitlin McDaniel. The site houses audits, investigations, and reports completed by the department, and now includes filters to sort through those reports easier. The site is also home to joint press releases with the Department of Justice about investigations into the banking sector.
Los Alamos National Laboratory (LMNL) has turned to a mobile app to let the public time travel to the 1940s. LMNL announced that it has re-released its mobile app, The Secret City: Project Y, which allows users to explore Los Alamos, N.M., as it was during the Manhattan Project in the 1940s.