The Department of Labor (DoL) is placing a heavy focus on customer experience (CX) and the end-user experience to convert the agency’s modernization efforts into digital transformation, according to CIO Gundeep Ahluwalia.
The Department of Labor’s (DoL) Office of Inspector General (OIG) determined that the agency – along with state workforce agencies – has paid more than $45 billion in unemployment insurance (UI) pandemic benefits to fraudsters, according to an alert memorandum published on Sept. 21.
A new report from the Government Accountability Office (GAO) points to the need for more workforce training on “soft skills” to fill jobs that are less likely to disappear due to tech-driven automation.
The Department of Labor (DOL) is looking for a new Director of Digital Transformation who can focus on improving technology products and driving customer experience gains. Applicants need to apply to the job posting by July 14.
The Government Accountability Office (GAO) has added unemployment insurance (UI) fraud to its list of “high risk” areas for the Federal government, and has tasked the Department of Labor (DOL) – which provides funding and assistance to states to run their UI programs – with finding a fix to the problem.
The Department of Labor’s (DOL) Bureau of Labor Statistics (BLS) is seeking information and sources for a Virtual Data Enclave (VDE) for managing data in a protected environment with a tool to share restricted microdata with researchers authorized to access the data.
President Biden’s budget request for fiscal year (FY) 2023 is seeking $3.4 billion for the Labor Department (DoL) to help modernize unemployment insurance (UI) systems run by states and territories – many of which were overwhelmed with demand during the coronavirus pandemic.
A group of Senate Democrats is calling for the removal of facial recognition technology in verification processes for state unemployment programs.
The Department of Labor (DoL) has announced up to $15 million in grants to states and territories to ensure that Americans eligible for unemployment insurance (UI) can apply and receive their benefits.
State audit agencies reported unparalleled challenges faced by their workforces in providing pandemic-related unemployment insurance benefits, according to a new report released Dec. 16 by the Pandemic Response Accountability Committee (PRAC).
With two separate Technology Modernization Fund (TMF) awards already under its belt, the Department of Labor (DoL) is seeing the benefits of agency leadership’s buy-in into the funding concept as a way to make quicker headway on pressing IT modernization projects, the agency’s chief technology officer said at MeriTalk’s TMF Forward virtual event on Dec. 16.
Federal agency chief information officer (CIO) reporting lines – long a mainstay for critical review by the House Oversight and Reform Committee in its semi-annual FITARA Scorecard that rates Federal agencies on key IT effectiveness measures – are taking center stage in a new report from the Labor Department’s (DOL) Office of Inspector General (OIG).
Now that the Federal government, via the Department of Labor (DoL), has signed up to put $2 billion of stimulus-related funding into shoring up beleaguered state unemployment insurance (UI) systems overpowered by the jobless claim surge due to coronavirus pandemic, Federal and state officials discussed how those efforts will roll out during a panel discussion at MeriTalk’s State Tech Vision virtual program on September 15.
The Department of Labor (DOL) is continuing to experiment with new and emerging technologies by testing out standards for privacy and security on a smaller scale before mass implementation. As a part of this effort, the agency’s Office of the Chief Information Officer (OCIO) has established an Innovation Incubator to ensure the adoption of game-changing technology is fully operationalized, said Krista Kinnard, chief of Emerging Technologies at the OCIO for DOL, during an FCW webinar on September 14.
The Department of Labor (DoL) established a new office specifically focused on modernizing state unemployment insurance (UI) systems. The Office of Unemployment Insurance Modernization will be tasked with helping support the DoL UI modernization plan and oversee the $2 billion appropriated to the department in the American Rescue Plan, DoL announced on August 31.
With the vast amount of data available to Federal agencies today, government and private sector experts agreed this week that security teams have a pressing need to leverage automation technologies to better decipher the threat landscape, and to free up their creative capacity to pursue innovation and modernization.
During the ongoing COVID-19 pandemic, state unemployment insurance (UI) systems have been stressed to their limits, and have been used to help nearly 53 million workers nationwide.
As Federal agencies work to implement the Enterprise Infrastructure Solutions (EIS) contract – which offers a governmentwide solution-based vehicle to address Federal agency IT telecommunications and infrastructure requirements – the Department of Labor (DOL) is proving to be among best-in-class agencies at those modernization efforts.
The Department of Labor (DOL) – and numerous state governments that the agency assists – struggled during the coronavirus pandemic to ramp up unemployment insurance (UI) programs to meet sharp increases in demand. Some of the principal culprits, according to DOL’s inspector general (IG), were legacy systems, insufficient staffing resources to manage increased unemployment claims, and unclear and untimely Employment and Training Administration (ETA) guidance.
Labor Secretary Marty Walsh told members of Congress last week that between $600 and $700 million of Federal funding approved under the American Rescue Plan Act will be used to pay for technical assistance to states to improve their unemployment insurance (UI) systems.
The FITARA 11.0 scorecard released in December 2020 turned out to be a pretty good report card for Federal agency IT operations. The latest set of grades marked just the second time since the House Oversight and Reform Committee started measuring agency progress against Federal Information Technology Reform Act (FITARA) and other key metrics that every agency received a passing score.
Krista Kinnard, chief of emerging technologies at the Department of Labor (DoL), said this week that her agency recently received its second round of Technology Modernization Fund (TMF) funding, and described how DoL is using that money to build out its data management and data analytics capabilities.
The Board of the Technology Modernization Fund (TMF) awarded $9.6 million in funding to the Department of Labor (DOL) for the agency to modernize its enterprise data infrastructure.
The House version of the American Rescue Act – born from President Biden’s $1.9 trillion COVID-19 relief proposal unveiled in January – now features a provision that would provide $2 billion for the Department of Labor (DoL) to use to help states upgrade their unemployment insurance (UI) systems.
The Department of Labor’s (DoL) Office of Inspector General (OIG) released a report stating the agency is making progress on improving the Unemployment Insurance (UI) program, which has faced billions of dollars in widespread unemployment compensation fraud during the COVID-19 pandemic.
The Occupational Safety and Health Association (OSHA) needs to reevaluate its reporting compliance standards and fix the current deficiencies in the system, according to a report by the Government Accountability Office (GAO).
The Department of Homeland Security (DHS) issued another update – now up to three in total – in its search for solicitations that would improve the agency’s Data Center and Cloud Optimization (DCCO) efforts.
President Biden’s Labor Secretary nominee – Boston mayor Marty Walsh – emphasized that state unemployment insurance systems are in sore need of technology upgrades during testimony at a Feb. 4 confirmation hearing before the Senate Committee on Health, Education, Labor and Pensions.