IRS
IRS

In response to a recent report by the Government Accountability Office (GAO), the Internal Revenue Service (IRS) said it plans to step up digitization of processes and customer service functions as part of plans to improve its performance in 2023, the agency told GAO.

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IRS

While the Internal Revenue Service (IRS) has taken grief over the years for aspects of its IT capabilities and is embarking on a new modernization campaign, a new agency inspector general report is coming in with some good news about one aspect of the IRS’ cybersecurity defenses: ransomware.

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IRS

In its agency-wide effort to modernize technology and build critical infrastructure needed to improve efficiency the nation’s tax system, the Internal Revenue Service (IRS) wants to replace its current Enterprise File Storage (EFS) system with a managed service solution, according to a request for information (RFI) released on Oct. 31.

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Customer experience CX-min

Four Federal government officials talked this week about how they’ve been working to implement the customer experience executive order issued by the Biden administration late last year that aims to put citizens at the center of better government service delivery.

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IRS
IRS

A Federal court in California last week cleared the way for the Internal Revenue Service (IRS) to begin gathering data on cryptocurrency transactions conducted by U.S. taxpayers between 2016 and 2021, to gauge the degree to which citizens are complying with Federal tax law on crypto transactions. 

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IRS

Treasury Secretary Janet Yellen sent an August 17 memorandum to Internal Revenue Service (IRS) Commissioner Charles Rettig setting a six-month deadline to produce a plan for the tax agency to overhaul its technology and staffing capabilities.

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IRS

President Biden is vowing to sign the Inflation Reduction Act this week after a divided House of Representatives on Friday approved the legislation that backers hope will help the Internal Revenue Service (IRS) rebuild its antiquated technology systems.

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IRS
IRS

In a sources sought notice (SSN), the IRS is seeking to improve the security posture of Federal tax information (FTI) and optimize processes to reduce costs and minimize risk to FTI in possession of agency partners.

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IRS
IRS

The IRS has agreed with a Government Accountability Office (GAO) recommendation that it pilot test the use of videoconferencing technology as part of its ongoing efforts to meet with third-party tax preparers to educate them on compliance obligations and tax rules. Based on results from the pilot, IRS may expand on-line meetings with preparers.

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IRS

The Government Accountability Office (GAO) has added five new priority recommendations for action to the to-do list of the Internal Revenue Service (IRS), including new items related to improving taxpayer services and reducing tax fraud.

[…]

IRS
IRS

The Government Accountability Office (GAO) said in a new report that its Fiscal Year 2021 audit found information system control problems at the Internal Revenue Service (IRS) that increase the risk of unauthorized access to financial and sensitive taxpayer data and disruption of critical operations.

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Treasury

The Government Accountability Office (GAO) has identified four additional priority recommendations for the Department of the Treasury as of May 2022, including recommendations on improving cybersecurity and modernizing the U.S. financial regulatory system.

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IRS

While the IRS complied with COVID-19 relief legislation to give tax breaks to employers who provided paid sick and family leave and retained employees, the Government Accountability Office (GAO) said in a new report that the tax agency could benefit from strengthening its compliance plans for those tax provisions.

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IRS

The Treasury Inspector General for Tax Administration (TIGTA) has identified concerns with IRS payment programs including inaccurate assessment of risk for the U.S. Coronavirus Economic Impact Payment program, the Sick and Paid Family Leave, Credit and the Employee Retention Tax Credit, along with self-employment income reporting to the Social Security Administration (SSA).

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taxes, IRS
taxes, IRS

The Internal Revenue Service (IRS) is pushing back on a Government Accountability Office (GAO) recommendation for the agency to develop more free online tax filing options for citizens, arguing that it doesn’t have the money to undertake the work, and that doing so might not accomplish the end results that GAO envisions.

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taxes, IRS

As the IRS faces a backlog of about 23.5 million tax returns and pieces of correspondence stretching back to the 2020 tax season, members of the House Oversight and Reform Committee called on the agency Thursday to modernize its IT systems and invest in scanning technology to improve efficiency.

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taxes, IRS
AI Cyber World machine learning-min

The Internal Revenue Service (IRS) announced that it would be awarding a black purchase agreement (BPA) with a $70 million cap to develop and implement intelligent automation, machine learning (ML), AI, and data analytics.

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IRS

The IRS is planning to have employees return to their traditional offices in a phased telework approach, according to the National Treasury Employees Union (NTEU), with the first phase of employee returns set for May.

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IRS

The Internal Revenue Service (IRS) is establishing its first-ever Taxpayer Experience Office as part of a long-term effort to improve taxpayer service and improve the taxpayer experience.

[…]

IRS
IRS
IRS

A recent audit found that the Internal Revenue Service (IRS) has cybersecurity deficiencies that are leaving taxpayer data open to misuse, tampering, or disclosure due in part to the agency’s over-reliance on older systems.

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